Frequently Asked Questions


Which countries do you ship to?
Currently, we ship to Singapore, Malaysia, New Zealand and Australia. 

How long is the delivery?

Order processing will take 1 to 2 working days.
> For Singapore, delivery itself will take 1 to 3 working days. So in total, you will receive it latest by 5 working days.

> For other countries, delivery itself will take 7 to 14 working days. So in total, you will receive it latest by 14 working days.

"Working days" exclude weekends and public holidays.

How much is the delivery?
Non-trackable shipping is free! 
Trackable shipping @ S$2.50, it is free for order above S$25.
Same day delivery (within 24 hours) @ S$20
( will not be responsible for any lost parcel using Non-trackable mail.)

Trackable delivery @ S$18.
Free delivery for orders above S$90.

Australia and New Zealand:
Trackable delivery @ S$50.
Free delivery for orders above S$150.



How to sign up? 
You can sign up as membership here today. Fuss-free and completely free-of-charge!

What can the membership do?
Signing up for membership allow you to earn Reward Points. These reward points can be used to redeem voucher code to offset your future purchases. 

What is the expiry of the Reward Points?
Reward points do not have expiry.


Last updated: 1 Aug 2023, 10.40am (SGT)